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This article is about how to fix outlook not receiving emails. If you are unable to receive emails into your Hotmail account. Please follow the instructions given into this article. When you can send emails but can’t receive emails in Hotmail / outlook account.
Not receiving emails on the Hotmail account is one of the
most unexpected problems, people may face any time.
This issue can occur on the Hotmail or outlook account due
to the multiple reasons like-
·
an email filter is landing the emails somewhere
else.
·
You have enabled the email forwarding by
mistake.
·
Your browser is unable to sync with the outlook
server.
·
Invalid account configuration.
These are the four most common valid reason behind not
receiving emails issue. Now it’s a time to fix the problem, so follow the
instructions given below.
·
Troubleshoot can’t receive email on Hotmail
problem –
·
An email filter is landing the emails on some
other folders-
·
When you don’t get the new emails in the inbox
folder. You should check the other folders like- spam, trash, etc.
If you can find your new emails into the other folder. You
should go forward and check the email forwarding settings. Possibly, you have
created an email filter on your Hotmail account. that’s your emails are being
routed to the other folders.
So you need to delete
the existing email filters from your outlook account.
·
Get into the Hotmail account on your computer.
·
Click on the Settings icon and then click on
view all settings available in the bottom of this menu.
·
Click on rules option. If you can see any rule.
You need to click on delete button available on the right side of its rules.
·
Click on the ok option, now press the save
changes button.
Disable the email
forwarding rule-
If your Hotmail account is not receiving any new emails from
anyone. You should check the forwarding settings.
Possibly, you have enabled the email forwarding issue that’s
why your emails are going to some other addresses, and you can’t receive them
on your Hotmail account.
·
Let’s go back to the view of all outlook
settings again.
·
Click on the forwarding tab.
·
Untick the enable forwarding option and click on
save settings.
Ensure that the
sender is typing the correct email address-
If you are not receiving emails from a specific person. You
should ensure that he/ she is typing the correct email address. The chances are
they must be making some mistake in the email address. That’s why you can’t
receive emails on your Hotmail account.
Hotmail server is
down-
It does not happen very often, but sometimes, people face
the Hotmail not receiving emails issue due to the invalid server issue.
When the server is under maintenance or down in your
country. You can easily verify the server status by calling the outlook
official team or chat with them.
Browser issue-
Let’s try to access your Hotmail account via another web
browser or computer. Now check, do you get any new emails on your outlook
account?
If you are going to say yes.
This means, your browser is corrupted that’s why you are not
able to receive the email on your outlook account.
Delete the cookies, history and bad extension from the web
browser.
Check for the recent update on the web browser. If you found
any update. You need to go ahead and update it.
Can’t receive the
emails on Hotmail using mail applications-
If you can get your new emails on the Hotmail but unable to
receive them on the iPhone, Android phone or any other mail applications.
You should check the mail settings. Possibly, you have
configured your account with the wrong details. That’s why it is unable to sync
with the webmail.
So go back to the account settings and check if you have
configured your account with these settings or not.
Incoming server for
outlook account-
Imap –mail.outlook.com
SSL type- yes.
Port no- 993
Outgoing server for
outlook account-
Smtp-mail.outlook.com
SSL Type- Yes
Port no – 465
After using these tricks, you will start receiving emails on
your Hotmail account.
Please let us know via comment, which steps
worked for you.
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